Orders
All orders placed with Racer X Fabrication, INC constitute the acknowledgment and acceptance of all conditions listed at racerxfabrication.com and below. All parts shall remain the property of Racer X Fabrication, INC until paid in full.
The most efficient method for placing orders with Racer X Fabrication, INC is via the website store. Orders placed through the website will be processed within 3-5 business days. With the exception of non-standard items, including intake manifolds, exhaust manifolds, intercooler kits and turbo kits. These items will typically be sent within 2 to 4 weeks. Notices will be sent for orders that contain items that are currently on back-order. Please use an accurate email address during checkout to ensure all communications regarding your transaction are successful. Orders can also be placed with an email request. All orders requested via email will be sent a PayPal invoice. Invoices through PayPal can be paid without needing a PayPal account.
In the event that our computer server/database encounters technical difficulties causing incorrect product pricing or shipping calculations, Racer X Fabrication will correct all discrepancies at the time of processing. Customers will be notified of any errors and will have the option to continue with their order with corrected totals or cancel their order. Racer X Fabrication will not be held responsible for any miscalculated totals due to website errors.
All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Product photos are for illustration purposes only; some product colors/pigmentation may differ from actual photos.
Racer X Fabrication accepts the following payment methods through our secure online website and processed by PayPal or Payjunction: Visa, MasterCard or Discover. Payments sent through PayPal can be made to the Racer X Fabrication account:
sales@racerxfabrication.com Payments will be accepted in U.S. currency only.
Shipping
We ship all orders to the address specified during checkout as the "shipping address". Please use a deliverable address. Racer X Fabrication will not be held responsible for the loss of a package due to inaccuracies in the shipping address. All undeliverable packages returned to Racer X Fabrication will result in a refund to the customer less shipping charges.
Shipping charges are based on weight and dimensions. During checkout, several shipping options are provided. Please select the option that is suitable to your needs. Shipping times are an estimate and cannot be guaranteed. Tracking information, if obtainable, will be emailed to the customer when the package leaves our facility. International shipments can be delayed due to Customs which is beyond the control of Racer X Fabrication. International shipments can take 30 days to reach destination. Any duties, tariffs, and/or brokerage fees are the sole responsibility of the customer. Please be aware of your country's Customs and Tariff Policies before placing an order.
Items on back-order will ship as soon as they become available. Updates on availability will be emailed when possible to the customer. Some items may remain on back-order longer than originally quoted. Back-ordered items may be canceled for a full refund before they ship.
Racer X Fabrication packs all merchandise carefully to prevent damage during shipments. Occasionally, damage may still occur in transit. Please inspect your package immediately prior to accepting delivery. Damages and evidence of tampering must be reported to Racer X Fabrication and shipping carrier immediately. If damage is observed, refuse the package and 'return to sender'.
If you received a wrong item, contact Racer X Fabrication at
sales@racerxfabrication.com within 5 business days from the date of receipt to obtain a valid 'return merchandise authorization' (RMA) number. Replacements will be sent once the wrong item has been received and confirmed by Racer X Fabrication.
Returns
Returns on "new" merchandise for exchange or refund will be allowed within 30 days from the date of shipment. "New" merchandise cannot be used or show signs of damage from installation or mounting. If you install or modify parts ordered in any way, you automatically waive your right to returns, refunds or exchanges.
All returns must be accompanied with a "return merchandise authorization" (RMA). To receive an RMA, you must contact Racer X Fabrication at
rma@racerxfabrication.com. When requesting an RMA, please provide the following details: Name, Order Number, Reason for Return, Date of Purchase, and Phone Number. Returns will not be processed without an RMA. Returns must also be received within 14 days from the issuance of the RMA. A RMA does not guarantee a refund or replacement. All returns will be inspected upon return to Racer X Fabrication for return eligibility. Returns must be shipped prepaid by the customers. Please maintain all shipping and tracking information until your return is processed. Racer X Fabrication is not responsible for items lost in shipment. Shipping charges are not refundable. Please include a copy of your original invoice and contact information with all returns. Eligible returns will be exchanged or refunded less a 25% restocking fee. Refunds will be issued by check or to the credit card used for the original purchase.
Purchases may be cancelled for a full refund before the order ships. Please contact Racer X Fabrication immediately at
rma@racerxfabrication.com to stop the processing of an order. Once cancellation is confirmed, a credit will be issued.
Orders already shipped from the Racer X Fabrication facility cannot be cancelled and will fall under the Returns for Refund or Exchange guidelines.
Special order or customized items cannot be cancelled, returned or exchanged.
It is the responsibility of the customer/installer to verify the proper size and application of all parts before installation.
Warranty & Disclaimer
All Racer X Fabrication brand products are subject to a 1 Year Limited Warranty from the date of original purchase. In the event of a possible defect in material, design, or any other defect in a part manufactured, designed or sold by Racer X Fabrication, the responsibility of Racer X Fabrication is limited to either a refund of the purchase price or the replacement of the product if Racer X Fabrication determines the product to be defective, and subject to Racer X Fabrication's inspection of the product within thirty (30) days from the date of purchase.
This warranty is limited to repair or replacement of the merchandise only and shall not; in any event, exceed the original purchase price. Racer X Fabrication will not be held responsible for secondary or consequential damages or costs (including labor, towing, etc.) incurred due to failure of this product.
Warranty claims must ship pre-paid to Racer X Fabrication for review. Claims must include the failed part(s), RMA number, and original proof of purchase. If the claim is missing any of these items, it may be rejected and returned to sender. Product must be received by Racer X Fabrication within 14 days of RMA's issue date. Please note that before Racer X Fabrication can issue an RMA for any product, it is first necessary for the installer or end user to contact
tech@racerxfabrication.com to discuss the problem. Most issues can be resolved via email. Under no circumstances should a product be returned or a RMA requested before the above process transpires.
This warranty applies to the original purchaser only and is non-transferrable. Any repairs or modifications made to Racer X Fabrication products, improper installation, misuse, or abuse will void the limited warranty. Credit for defective products will be issued pending inspection by Racer X Fabrication. This warranty does not extend to third party products often used in Racer X Fabrication products, such as bearings, rod ends, turbochargers, or any other non-Racer X Fabrication brand products. Racer X Fabrication, under no circumstances will be responsible for incidental and/or consequential damages, property damages, personal injury damage, or damage, injury, cost or expense of any kind or nature whatsoever.
All parts manufactured, designed, or sold by Racer X Fabrication must be installed by a licensed technician. Serious injury, death, and property damage can result from the use of automobiles. This risk is increased by improper installation or misuse of aftermarket parts.
Note: All vehicle modification components, except those that are exempt by local laws, are intended for OFF-ROAD use only. These components are legal for racing vehicles only, which may never be used on public roads and highways. Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways. Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage on your vehicle. The loss of vehicle warranty rests solely on the vehicle owner. Vehicles modified by the use of performance parts may no longer be lawfully used on public highways. User assumes all cost and risks associated with these items. Racer X Fabrication is not liable for any fines or penalties incurred by the user. Please know your state and local laws.
By purchasing a Racer X Fabrication product or a product sold by Racer X Fabrication, you (1) acknowledge the above disclaimer and agree to its terms, (2) agree that any claim brought against Racer X Fabrication arising from and/or pertaining to or otherwise related to a product manufactured, designed, or sold by Racer X Fabrication must be brought in the Michigan State Courts located in the County of Ingham or in the Federal District Court for the Western District of Michigan and that Michigan laws shall apply on all issues; and (3) any claim against Racer X Fabrication must be brought within one (1) year of purchase of the product. Racer X Fabrication makes no other warranty, express or implied, including without limitation any warranties of merchantability and fitness for a particular purpose